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MY CV

Achievements and Experience

A multitasking, goal-oriented engineer with 5 years of experience in developing and implementing best IT solutions and practices in Merchant Services domain for JP Morgan Chase working directly with stakeholders.


Through many years of hard work and dedication, I’ve established a strong career in this industry. Each role has been a dynamic endeavour, providing me with an opportunity to develop both personally and professionally. 

EDUCATION

  • PYTHON IN DATA SCIENCE| September 2022| Cornell University –Ithaca, NY

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  • DATA VISUALIZATION IN TABLEAU| December 2021| Cornell University– Ithaca, NY

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  • BACHELOR OF SCIENCE | Electrical Engineering , December 2015| Iowa State University – Ames, IA

JP MORGAN CHASE -  SENIOR ASSOCIATE TECHNOLOGY OPERATIONS

  • End to end responsibility for the management, communication, escalation, investigation and resolution of incidents, ensuring Business and Customer updates are timely and of top quality, arranging discussions and updates as required.

  • Acting as Incident escalation focal point, identifying and resolving conflict and bottlenecks

  • Creating agreed upon action plans with cross functional teams

  • Coordinate major incidents utilizing follow the sun model.

  • Document post incident recovery steps in order to establish Root Cause, aided in Process improvements, identify deviations and to enable creation of a Knowledge Base.

  • Driving, developing and managing the major incident process and associated procedures / systems.

  • Took all the preventive actions to minimize the service and business impact in case resolution time seems to be high

  • Conduct a detailed analysis and post mortem meetings to prepare the Major Incident Report (“MIR”) for every Major Incident after it is closed.

  • Appropriately adjusts behavior and activities to changing conditions.

  • Take decisions and evaluations on a careful and systematic review of relevant facts and information.

  • Embraced and supported changes to create a flexible and agile environment.

JP MORGAN CHASE -  ASSOCIATE SOFTWARE ENGINEER

o Developed two APIs Transactional Details and Merchant Structure to view Transaction Reports for end user on an UI.
o Troubleshooting different components of system architecture including Kafka, Cassandra, and Elastic Search.
o Development/writing of different classes for the consumers which listen to Kafka topics and persist it into the Database.
o Experience in core AWS services: EC2, S3 buckets, deploying applications on Elastic beanstalk and Code deployment tools(Code Commit, Code Deploy, Code Pipeline etc.)
o Solid foundation of architecting a solution in the cloud, design for security, design for performance and scalability, design for availability and recoverability, designing for efficiency and operations.

AMTECH SOLUTIONS - STAFF ENGINEER

 Implementation of Chat Tool:
o Researched, install, implementation and testing of Companywide Chat
tool through Rackspace.
 Design basic IT infrastructure and systems:
o Creating basic IT Infrastructure and architecture which resulted in
Amtech being able to greatly reduce the need for outside IT
consultants.

CORE COMPETENCIES

  • ​Solid oral, written, presentation, collaboration, and interpersonal skills.

  • Ability to work as a part of team to solve technical problems through critical thinking techniques.

  • Excellent proposal writing, project budgeting, technical report writing.

  • Experience in developing reports and meaningful dashboards in Tableau.

  • Querying using SQL in Cassandra and Elastic Search databases.

  • Good understanding of payment industry technology, application, and data, architecture, and software improvement practices.

PROGRAMMING LANGUAGES

  • Python

  • Java

  • HTML/HTML5

  • React

  • Powershell

  • SQL

  • Verilog HDL

TOOLS

  • Confluence

  • Jira

  • Elastic Search

  • Kibana

  • IntelliJ

  • Splunk

  • Bitbucket

  • Jupyter Notebooks

  • Jenkins (CI/CD Pipelines)

  • SQL Workbench

  • Github

  • Putty

  • MS Office(Excel, Word, PowerPoint etc.)

  • JPMC Specific tools:

    • GAIA (Internal Cloud)

    • Jules

    • Black duck

    • Sonar

    • EPV AIM

    • Sophia ID Anywhere,

    • APIGEE

    • Appfit

    • HERA KMS

    • ServiceNow(SNOW),

CERTIFICATIONS

  •  AWS Certified Cloud Practitioner (CCP)

  • Certified Scrum Developer (CSD)

  • Certified Scrum Product Owner (CSPO)

  • Advanced Certified Scrum Product Owner(A-CSPO)

  • Certified ScrumMaster (CSM)

  • Certified LeSS Basics (CLB)

For more information about my professional experience, please get in touch.

Experience: CV
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